Consent before replay
The recording request is shown to the visitor. Without agreement, there is no usable replay and no related AI analysis.
Trust and personal data
GDPR: your replays stay under control.
LiveLiz is designed for remote selling without grey areas: no replay starts without visitor consent, data is stored in Europe by default, and replays plus operational traces are deleted when the account stops.
0replay without visitor consent
EUEuropean storage by default
30drights requests response
OFFpurge when the account stops
What we control
AI Replay, without opaque automation.
Replay is a powerful commercial feature. It must therefore be handled as a core product topic: showroom choice, clear visitor information, explicit consent and deletion on request.
No automatic launch
A live can be recorded only if the showroom enabled it and if the visitor accepts during the session.
Deletion when the account stops
Upon cancellation, LiveLiz purges replays, AI analyses, sessions, invitations, usage and operational traces related to lives.
Rights made simple
Access, rectification, erasure, restriction, objection or portability: requests are handled through the personal data contact path.
Replay path
Each step is governed.
Consent is not hidden in a footnote. It is built into the live journey and conditions replay creation.
The showroom chooses
Recording is a showroom-level capability, not permanent capture.
The visitor accepts or refuses
The live session can continue even if the visitor refuses. Replay becomes available only after consent.
The replay becomes useful
Once authorized, the replay can be chaptered, analyzed by AI and shared by name through a controlled link.
Operational traces are purged
When the account stops, replays and operational data are deleted. Administration keeps only what is required for legal, billing and audit purposes.
Storage and sovereignty
Europe by default, US on request.
The standard LiveLiz configuration prioritizes European storage. For organizations with specific compliance, group or architecture needs, US storage can be reviewed on request.
Operational data in Europe
Sessions, replays and analyses are handled with minimization, account isolation and access-control logic.
Documented US option
If your internal policy requires or allows US storage, LiveLiz can frame the option with you before deployment.
No resale, no advertising profiling
Data is used to run the service, secure sessions and improve the customer follow-up requested by the client.
Common questions
GDPR, replay, and data.
Are all lives recorded?
No. Replay depends on showroom configuration and the visitor's explicit consent during the session.
What happens if the visitor refuses?
The live session continues. Refusal prevents the creation of a usable replay and the related AI analysis.
Can deletion be requested?
Yes. Erasure requests are handled through the personal data contact path. When the account stops, replays and operational traces are purged.
Is US storage possible?
Yes, on request when your compliance or architecture needs require it. European storage remains the default standard.
Turn replay into proof, not risk.
The right replay helps sell, follow up and document the customer relationship. LiveLiz treats it as a consent-based, governed and deletable asset.