Local context
Spain combines a concentrated luxury retail map (Madrid's Salamanca district and Milla de Oro, Barcelona's Passeig de Gràcia, Marbella's Puerto Banús) with a heavily non-resident clientele: high-end tourists, second-home owners in the Balearics (Ibiza, Mallorca) and the Canaries, and Latin American and Gulf buyers. The client sees the piece in store in summer, then wants to close remotely in winter, from another country and another time zone. The current default is the WhatsApp call: convenient but with no product context, no clean calendar, no archived replay, no channel measurement. That is exactly the gap LiveLiz fills for Spanish cross-border commerce.